policy sets out our policy on the privacy of the individual. We take
your privacy seriously and information will be used in accordance with
the Data Protection Act 1998.
use of this website signifies your consent to us collecting and using
personal data about you as specified below in accordance with this
policy statement. Should we choose to change these terms for any reason,
the changes will be posted here so that you are always kept informed
about the collection and use of your personal information, and when we
How do we collect personal information about you and how is it used?
- You may provide personal information when communicating with us.
- You may use our services and give your name and e-mail address to make a comment about our services or Web site.
- If you enter a competition or promotion we will ask your name, address and e-mail address.
will collect information about your tastes and preferences, both when
you tell us and by analysis of customer traffic, including using
may be that some of the personal information you give us (for example,
about your health and age) is sensitive personal data within the meaning
of the Data Protection Act 1998. Such information ("sensitive
information") will only be disclosed with your express consent.
may be that you provide us details of credit or debit cards or bank
accounts in making payment to us. Any such information (confidential
financial information) will be disclosed only in accordance with the
disclosure policy below.
may use personal information collected about you to help us develop the
layout of our website to ensure that our site is as useful and
enjoyable as possible.
may use personal information collected about you to let you know about
functions on our Web site or changes to our terms and conditions of use.
may provide aggregate statistics about sales, customers, traffic
patterns and information to third parties, but these statistics will not
include any information that identifies you.
reserve the right to access and disclose individually identifiable
information to enable us to comply with applicable laws and lawful
government requests to operate its systems and to protect itself or its
How do we protect your information?
have strict security procedures covering the storage of your
information in order to prevent unauthorised access and to comply with
the terms of the Data Protection Act 1998. This means that sometimes we
may ask you for proof of identity or for other personal information
before we can process your call or enquiry further.
What are cookies and how do we deal with them?
cookie is a piece of information that is stored on your computer's hard
drive. It is normally sent by a web server to you and enables the
server to collect information back from your site visit.
What is a cookie?
are small text files that are placed on your computer by websites that
you visit. These pieces of information are used to make the website work
or improve services for you through, for example
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
how many people are using services, so they can be made easier to use
and there's enough capacity to ensure they are fast
sometimes embed photos and video content from websites such as YouTube
and Flickr. As a result, when you visit a page with content embedded
from, for example, YouTube or Flickr, you may be presented with cookies
from these websites. We do not control the dissemination of these
cookies. You should check the relevant third party website for more
information about these.
Can I control or delete cookies?
recent versions of popular browsers (such as Internet Explorer, Google
Chrome or Mozilla Firefox) allow you to control cookies. Typically, you
can set your browser to accept or reject all, or certain cookies. You
might, for example, be happy to accept a cookie that allows you to log
in to a website, but prefer to reject any which are used to build a
profile of your internet usage. You should also be able to set your
browser to prompt you each time a cookie is offered.
Please be aware that restricting cookies may impact on the functionality of this website.
For more detailed instructions on how to control or delete cookies on different browsers, please visit www.aboutcookies.org
Third Party Cookies
use several suppliers who also set cookies on our website in order to
deliver the services they are providing. If you would like more
information about the cookies used by these suppliers, as well as
information on how to opt-out, please see their individual privacy
policies listed below.
is a web analytics service provided by Google. We use this service to
measure how many people are using services, so they can be made easier
to use and there's enough capacity to ensure they are fast.
How to opt out of Google Analytics